In March, the British government took an unprecedented step to contain the Coronavirus pandemic in the UK. As key workers, the team at Unblock Drains Gloucester are still able to solve your leaks and blocks.

Prime Minister, Boris Johnson instructed what amounts to a basic lockdown of the United Kingdom, closing our schools and asking people to work from home in order to take the strain off the NHS. In the weeks that have followed, many people have felt confused as to what services are still available to them, and how the drainage industry fits into these uncertain times.

1st Drainage Gloucester are considered to be Key Workers

We are pleased to clarify that the government has recognised drainage engineers as ‘Key Workers’.

Local Drainage Engineers, Builders and Plumbers are allowed to visit your home because they are an important aspect of keeping the community in good shape. If you have a drainage problem including a blockage, leak, faulty pipes, or a damaged manhole, then it is a matter of health and safety for it to receive attention. This applies to slow running drains and areas that may create stagnant water to leaking sewage.

Whilst our drainage engineers are allowed to visit your home or business, it is still very important that some measures are put in place to prioritise the safety of the team, and more importantly yourself. 1st Drainage Gloucester is working hard to adhere to these new government guidelines so that you can be sure we are offering the smartest possible drainage service.

1st Drainage Gloucester is committed to making sure that there is a safe distance between the client and the engineer, and this should ideally be a minimum of 2 metres in length. Social distancing is also a large part of the strategy to beat Covid-19, and we support the front-line efforts to defeat this disease.

When contacting us by phone, email, via our website please make sure to let us know your personal circumstances. The types of things that are helpful for us to know in advance of our visit are:

• Is anyone in your household displaying symptoms of Coronavirus?
• Has anyone in your household been diagnosed with Coronavirus?
• Are their any people in your household classified as ‘Vulnerable’?

Our drainage engineer may also need to know the specific location of the issue so that we can figure out the safest method of access. We will work in teamwork with you to provide a safe and efficient drainage solution.

We recognise that during these uncertain times, there could be a temptation to ignore drainage problems but please think carefully before doing so. When an issue such as a leak or block is left unattended, it often becomes far worse. This can lead to more damage and further expense down the line. The government has recognised that drainage and plumbing issues must be taken care of, so please feel assured that calling us is perfectly ok, and together we will solve your blocked toilet, sink or problematic drain in the smartest way possible. Please contact us at 1st Drainage Gloucester today.